Discover Vienna

frequently asked questions

What can I expect by booking a personal Vienna tour?
Our guests talk before their Vienna stay to their Vienna guide and explain what they want to experience in Vienna. The guide will offer a tailor-made Vienna tour proposal, considering the wishes of the guests.
How much does a Vienna tour with a personal guide cost?
Normally, a 2 - 2,5 hour tour through Vienna costs Euro 250,- .
How many can we be?
Ideally your group should not exceed 15 people. If you want, you can also participate with a maximum of 25 people, the price of € 250,- remains the same.
Do the tours also take place in adverse weather conditions?
Since you are in contact with your guide from the beginning, and you have email addresses and numbers of each other, you can usually change your plans quite spontaneously. Your guide is a Vienna expert and has alternative program suggestions for bad weather periods. Cancellation is not possible due to suboptimal weather conditions.
What happens if my guide is prevented?
In these very rare cases, your guide will suggest a replacement guide or refund payments already received.
What if something happens to me during the tour?
Unfortunately, neither we as an agency nor the guides themselves can assume liability for accidents during the tour.
Partnerships and Cooperations
Please write us an email to sayhello@viennawithlocals.at
We will get in touch with you as soon as possible. We look forward to partnerships and co-operations with international tour providers. 
 
Cancellation conditions
Unless otherwise communicated, cancellations can be made up to 14 days before the booked tour without incurring any costs. 14 - 3 days before the tour, 50% of the tour costs will be charged. Up to 72 hours before the planned tour, 100% of the costs will be charged.
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